Last Updated: November 2025

Welcome to Velstoria.com (“Velstoria”, “we”, “us”, or “our”).
By accessing or purchasing from this website, you agree to comply with and be bound by the following Terms and Conditions.
Please read them carefully before using our services.

1. Company Information

Company Name: Velstoria
Website: https://velstoria.com
Email: info@velstoria.com
Address: London, United Kingdom

2. General Terms

By visiting or shopping on Velstoria.com, you confirm that:

• You are at least 18 years old or have parental consent.

• You agree not to use the website for any illegal or unauthorized purpose.

• All personal information provided during checkout is accurate and complete.

Velstoria reserves the right to modify, suspend, or discontinue any part of the website without prior notice.

3. Products and Pricing

All products and prices listed on Velstoria.com are subject to change without notice.
We make every effort to display product descriptions, images, and colors accurately; however, minor differences may occur.

Prices include applicable taxes where required. Shipping costs may vary based on location and will be displayed during checkout.

4. Orders and Payments

All orders placed through Velstoria.com are subject to availability and confirmation of payment.
Payments are securely processed through Stripe, a PCI-compliant payment gateway.

💳 Note: All transactions are handled via Stripe. Velstoria does not store or access your credit card details.

We reserve the right to cancel or refuse any order for reasons such as payment issues, suspected fraud, or product unavailability.

5. Shipping and Delivery

We ship worldwide. Orders are typically processed and shipped within 1–2 business days.
Delivery times may vary depending on your location and shipping method selected.

You will receive a tracking number via email once your order has been dispatched.

6. Returns and Refunds

Your satisfaction matters to us.
If you are not fully happy with your purchase, you may request a return or exchange within 14 days of receiving your order.

Returned items must be unused, in original packaging, and eligible for resale.
For return instructions, please contact us at info@velstoria.com.

7. Intellectual Property

All content on this website — including text, images, graphics, and logos — is the property of Velstoria and is protected by international copyright laws.
You may not copy, reproduce, or distribute any content without our prior written permission.

8. Limitation of Liability

Velstoria shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.
We do not guarantee that the website will always be uninterrupted, secure, or error-free.

9. Privacy Policy

Your privacy is important to us.
All personal data is handled according to our Privacy Policy.
We comply with data protection laws and never sell or share your information with third parties.

10. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts located in London, United Kingdom.

11. Contact Information

If you have questions or concerns about these Terms, please contact us at:
📧 info@velstoria.com
🌍 https://velstoria.com
📍 London, United Kingdom